ICA Smart Services in 2024 (How to Access All Features?)

ICA Smart Services is a Federal Authority online system for UAE people who verify their identity and citizenship in the UAE for free.

These ICP innovative services provide off-chance features related to citizenship, identity, and residency matters.

Several services are available through this system, including visa application and renewal, passport services, family book services, Emirates ID services, and permit inquiries. 

ICP Smart Services enables users to apply for and access all ICP services online at any time and register arrival and departure information for Emirate ID services and residential visas.

I’ve prepared a complete guide for beginners unfamiliar with ICA services and don’t know about it. Please look over the complete guide and make your mind swift;

All Details About ICA Smart Services

ICA Smart Service, now known as ICP Smart Services, is an online system provided by the UAE’s Federal Authority for Identity and Citizenship (ICA). It provides various services related to identity, citizenship, and residency matters. 

On the other hand, the portal eliminates the need to visit the ICA offices, providing a convenient and accessible platform for users.

Also, users can complete various immigration-related tasks online through its user-friendly interface, reducing time and effort. 

Plus, the portal is accessible 24/7, allowing users to apply and access services conveniently. The portal offers comprehensive information about immigration-related services, visa requirements, and documents required.

Key Services of ICA UAE

This platform offers convenience to UAE residents and foreign nationals, allowing them to access various online immigration-related services.

Visa Application and Renewal

Passport Services

Family Book Services

Emirates ID Services

Permit Inquiries

How to Access ICA UAE Services Easily in 2024?

To access ICP Smart Services, formerly known as ICA Services, you can follow these steps:

How to Apply for a Visa through ICP Smart Services in 2024?

Applying for a visa through Smart Services ICA is simple and convenient. Here are the steps to follow: Firstly, go to the official ICA UAE Services website.

Login or create an account: If you don’t have one, you must create one. Click the “Login” or “Create Account” button and follow the instructions.

Choose visa application type: From the homepage, select the type of visa you are applying for. It could be a work visa, a visitor visa, or any other visa type.

Select country or region: Choose the country or region from where you apply for the visa.

Fill out the application form: The visa application form will require you to provide your personal information, such as name, date of birth, and address. Make sure to enter accurate information to avoid delays or errors.

Provide supporting documents: Depending on the visa type, you may be required to submit supporting documents such as your passport, photographs, letter of invitation, or any other relevant documents. Check the specific requirements provided by the visa agency or embassy.

Pay the application fee: Once you have completed the application form, you must pay the visa application fee. Also, this can be done through a secure online payment gateway.

Submit your application: Once you have completed all the necessary steps, click the “Submit” button to submit your visa application. You will receive a confirmation message upon successful submission.

Wait for processing time: The processing time for visa applications can vary depending on the country and visa type. You can check the processing time on the Smart Services ICA website or contact the visa agency or embassy for regular updates.

Track your application: You can track the status of your visa application through the website. You may be contacted through the provided contact details if any additional information is required.

Receive your visa: Once approved, you will receive it through the post or pick it up at the designated visa collection centre.

Check the visa validity: Check the visa validity and conditions before using it to enter the country. Following the above steps, you can easily apply for a visa through ICA Smart Services. Remember to read all the instructions carefully and provide all the required documents to ensure a smooth visa application process.

Video Guide Steps to Issue Residence Permits

Features of ICA Smart Services

The ICA Smart, now known as ICP Smart Services, offers many features and benefits for individuals in the UAE. These services are designed to provide efficient and convenient access to government services related to identity, citizenship, and residency matters.

Here are the key features and benefits of ICP Smart Services:

Visa Application and Renewal

ICP Smart Services offers the option for individuals to apply for and renew their visas online, eliminating the need for physical visits and saving both applicants’ and authorities’ time.

Passport Services

This service allows individuals to conveniently apply for and renew their passports through UAE Smart Services.

The user-friendly interface and step-by-step instructions make the application process straightforward and efficient.

Emirates ID Services

The ICP Smart Services platform enables a centralized platform to streamline the Emirates ID process and ensure accurate record-keeping.

This platform allows issuing new ID cards, replacing cards, and updating personal information.

Family Book Services

It provides easy use to apply for and renew family books, an essential document for UAE residents. With ICP Smart Services, individuals can easily apply for and renew their records, ensuring they are up-to-date.

Permit Inquiries

ICP Smart Services provides a platform for individuals to inquire about permits related to various activities such as employment, business, or residency. The platform lets users quickly access information about permit requirements, status, and outstanding requirements.

24/7 Online Access

Using ICA Smart is convenient and flexible since individuals can access government services anywhere, anytime.

Speed and Accuracy in Processing Applications

Many government agencies often need more time to process applications, leading to unnecessary waiting and frustration.

However, with ICP Smart Services, applicants can expect faster processing times and accurate documentation, minimizing inconvenience.

User-Friendly Interface

The user-friendly interface and intuitive navigation make it easy for individuals to navigate the platform and submit their inquiries or applications without extensive technical expertise.

Centralized Platform for Various Inquiries and Payments

ICP Services is a centralized platform for accessing various government services related to identity, citizenship, and residency matters.

This one-stop-shop approach eliminates the need for individuals to visit different agencies or websites, saving time and effort. 

Additionally, the platform allows for seamless transactions and payments, ensuring convenience for users.

Overall, ICP Smart Services offers a range of features and benefits that aim to streamline and simplify the process for UAE residents seeking government services related to identity, citizenship, and residency matters.

The platform provides a user-friendly interface, accurate documentation, and 24/7 online access, from visa applications and passport services to Emirates ID and family book services.

Personal Information Changes for ICA UAE Smart Services

To change personal details on ICA Smart Service, you can follow these step-by-step instructions:

• Access the ICP Smart Services portal at smartservices.icp.gov.ae.
• Log in to your account.
• Look for the option to update personal details.
• Enter the application data with your Emirates ID.
• Update the details, including your personal information.
• Pay the service fee.

Alternatively, you can change personal details on your Emirates ID through the General Directorate of Residency and Foreigners Affairs (GDRFA) website. Here are the steps to go through this process:

1. Visit the GDRFA website at gdrfad.gov.ae.
2. Click on the “Services” tab and select “Personal Information.”
3. Fill out the required fields with your personal information.
4. Attach any supporting documents, if applicable.
5. Submit your application.
6. Pay the application fee, if applicable.
7. Follow the provided instructions to download the updated Emirates ID.

What is the Process for Registering for ICA Smart?

Here are several steps that make your mind swift on the registration process

Step 1: Visit the ICP Smart Services portal at smartservices.icp.gov.ae.

The ICP Smart Services portal is the official platform provided by ICP Smart Services to register and access the available services. This portal is the gateway to many E-services for individuals and establishments.

Step 2: For establishments, an effective commercial license is required to register and start using the system. ICA Smart is primarily designed for establishments and organizations operating in the UAE. 

To register and use the system, establishments must have a valid commercial license. This ensures that only authorized entities can engage with the services offered through the platform.

Step 3: Individual citizens can apply for services related to citizens, such as passport services, family book services, and Emirates ID services. Smart Services ICA offers a range of citizen-related services that individual citizens can avail of. 

These include passport services, family book services, and Emirates ID-related services. Individual citizens can easily apply for these services through the ICA Smart portal.

Step 4: UAE residents and establishments can access various services, including permit inquiries, payment of fees and fines, and personal information updates.

Smart Services ICA provides a comprehensive range of services for UAE residents and establishments.

Residents can access permit inquiries, pay fees and fines, and update their personal information through the system. Similarly, permit applications, fee payments, and customer information management can benefit establishments.

Step 5: The system provides a centralized portal for various inquiries and payments, and the E-services can be accessed online 24/7.

Moreover, the ICP Smart Services portal offers a centralized platform for accessing various E-services. 

ICA UAE Smart Services Golden Visa nomination

If interested, you may apply for the Golden Visa online through the ICA innovative services platform.

As part of the application process, you must submit the required documents and be willing to relocate to the UAE, depending on your business venture. Just follow these steps:

• You can download the ICP UAE app or visit the website to learn more 
• Click on “Public services.”
• You can apply for Golden Service by clicking “Nomination Application.”
• Be sure to fill out all the necessary details and information about your application
• Payment of the visa fee and attachment of the required documents

Smart Services ICA Mobile App in 2024

The ICP Smart Services offers an ICA UAE Smart mobile app available for Android devices. The app is a user-friendly and intelligent tool specifically developed for residents in the UAE who require assistance with various procedures and processes related to their residence and sponsorship of family members.

Using the ICA UAE Smart app, residents can quickly and efficiently carry out various tasks, such as applying for the residency and sponsorship of their family members or extending their stay in the UAE.

The app eliminates the need for physical paperwork and streamlines the application process, making it more convenient and efficient for residents.

With the ICA UAE Smart app, residents can easily renew their passports. The app streamlines the process of submitting passport renewal applications and receiving approvals.

To ensure that all necessary documents are readily accessible, residents can access passport details and personal information through the app.

Furthermore, the app allows residents to obtain visas through the Federal Authority for Identity, Citizenship, Customs & Port Security. This convenient feature eliminates the need to visit physical visa application centres, saving time and avoiding inconvenience.

Residents can also track the status of their visa applications through the app, providing them with transparency and real-time updates.

In addition to visa services, the ICA UAE Smart app enables residents to extend their stay in the UAE. Whether for tourism, business, or other purposes, the app simplifies renewal by providing all the necessary information and guidance.

Residents can also view their visa expiry dates and receive reminders to avoid overstaying in the country.

Overall, the ICA Smart app serves as a vital resource, simplifying government services accessible to UAE residents. The app’s ability to renew passports, obtain visas, extend stays, and apply for the residency of family members saves time and effort, making life more convenient for residents.

The ICA UAE Smart app offers a wide range of features and functionalities, serving as a valuable assistant for residents needing help fulfilling their residency and sponsorship requirements.

Types of Inquiries Handled by the Helpline

The Smart Services ICA helpline caters to various types of inquiries related to ICA Smart Services. Some of the common issues addressed include:

Visa Issuance: Individuals can contact the helpline to inquire about their visa application status, and visa requirements, or seek guidance on the application process.

Customer Care: The helpline also supports general customer inquiries, such as questions about ICA Smart Services, fees, documentation, or other relevant matters.

Other Relevant Issues: The helpline is also equipped to address any other concerns or issues related to Smart Services ICA that may not fall under specific categories.

Benefits of Contacting the Helpline

By contacting the Smart Services ICA helpline, individuals can enjoy several benefits:

• The helpline is available round the clock, providing a convenient option for individuals to contact for assistance anytime.

• The helpline is operated by trained professionals who are knowledgeable and experienced in ICA Smart Services. They can provide guidance and assistance in resolving inquiries efficiently.

• By contacting the helpline, individuals can avoid the hassle of physically visiting ICA offices and save time by seeking immediate assistance over the phone.

Other Options for Reaching Out to the ICA Smart UAE

In addition to the helpline, the ICA has set up customer happiness centers throughout the UAE.

These centers provide walk-in support and are located at various locations nationwide. Individuals can visit these centers to address their inquiries or concerns.

Furthermore, the ICA is active on various social media platforms, including Instagram, Facebook, and Twitter.

Individuals can contact the ICA through these channels for inquiries or to report any issues they may be experiencing.

The ICA often responds to queries and updates through these channels, providing an additional avenue for communication.

By combining the various contact options the ICA provides, individuals can expect prompt and efficient assistance in addressing their inquiries or concerns related to ICA Smart Services.

Purpose of ICA Smart Service for UAE People in 2024

Smart Services ICA is a set of digital services the UAE government provides designed to enhance the efficiency and convenience of various aspects of daily life.

These services aim to streamline processes, improve accessibility, and promote digital engagement for UAE residents.

Efficient Public Services

With ICA Smart Services, individuals can access public services online by leveraging technology. By doing so, long wait times and physical attendance are eliminated.

For example, the online portal allows individuals to apply for visa extensions, renew their residencies, and change their address, all from the comfort of their homes. As a result, not only are you able to save time, but you are also able to avoid multiple visits to government offices.

Enhanced Security Measures

The UAE government places great importance on the safety and security of its citizens. A incorporates robust security measures to protect personal data and ensure the security of sensitive information.

Utilizing digital encryption technologies, two-factor authentication, and other security measures, ensures that user information remains confidential and accessible only to authorized personnel.

Seamless Transactions

Smart Services ICA aims to make transactions smooth and hassle-free for UAE residents. By utilizing digital platforms, individuals can perform financial transactions, make bill payments, and pay taxes seamlessly.

For instance, the app allows individuals to pay fines, traffic violations, and utility bills using credit or debit cards, eliminating the need for paper transactions.

Personalized Experience

They’re designed to personalize the user experience by providing tailored information and services based on individual needs and preferences.

By leveraging user data and analytics, these services can provide personalized recommendations, reminders, and notifications, improving the user’s overall experience.

In fact, the Smart Services ICA app can send push notifications regarding essential deadlines, upcoming events, and service updates, ensuring that individuals are well-informed and can access relevant information promptly.

Data-driven Decision Making

Smart Services ICA harnesses the power of data analytics to provide valuable insights and facilitate data-driven decision-making.

By collecting and analyzing user data, these services can identify trends, patterns, and areas for improvement, enabling the government to develop more effective policies and strategies.

By analyzing traffic patterns and congestion levels, Smart Services ICA can help optimize traffic management systems, reduce congestion, and improve overall transportation efficiency. With this data-driven approach, the government can make data-driven decisions that benefit its citizens.

The Bottom Line

The Federal Authority for Identity and Citizenship (ICA) in the UAE provides a convenient online platform called ICP Smart Services.

In addition to visa applications and renewals, Emirates ID, passport renewals, family books, and permit inquiries, it also provides services related to identity, citizenship, and residency.

In addition, the portal enables users to apply for these services online and access them 24/7 with an easy-to-use interface and streamlined processes, ensuring an efficient and pleasing user experience.